Refund Policy

That said, a refund policy is a legally binding document that aims to establish the legal relationship between you and your customers regarding how and if you will grant a refund. Online businesses that sell items are sometimes required (depending on local laws and regulations) to present their return and refund policy. In some jurisdictions, this is necessary to comply with consumer protection laws. It can also help you avoid legal claims from customers who are dissatisfied with the items they have purchased.